Is your free plan really free?
Yep – no strings attached. Nudge is completely free for individual users for as long as you’d like. You can easily upgrade to a Team plan for a 30-day free trial before entering any billing details.
How do I create a Team?
You must create a free individual Nudge account first before you can create a Team. When you have your individual account, visit the Teams page to get started. Once you’ve created a Team, you will have access to premium features.
How is your Team plan billed?
Our Team plan is $29.95 USD per month per user. Once you create a Team on Nudge, you will be charged $29.95 USD for every user on your team after the 30-day free trial. You will be prompted to enter your payment details once your 30-day free trial has ended.
What happens after the 30-day free trial?
You will be asked to enter your billing information once your 30-day free trial ends. At this time, you can easily enter 1 credit card to pay for every user on your team. If you do not enter a valid credit card at the end of your trial, you will no longer have access to our awesome premium features on our Team plan.
How do I pay for Nudge?
You can pay for Nudge directly within the app. You will be prompted to enter your payment details once you’ve finished your 30-day free trial. You will only be asked to enter billing information if you create a team.
What kind of support can I expect?
Only the best! Our support team typically responds by email and chat within minutes during 9AM to 5PM ET from Monday to Friday. We still respond after regular business hours, however may take a bit longer.
You can email email@example.com or better yet, chat with us directly in the product by clicking the blue chat icon in the bottom right-hand corner of the desktop app.
Where can I learn how to use Nudge?
We have great in-depth articles and videos on our support site at support.neednudge.com. It’s open 24/7 and we are always adding new content. Let us know if we’re missing anything and we’ll get it updated shortly.
Can I see a live demo of Nudge?
Of course! You can click here to email us directly if you’re interested in setting up a live demo for your sales team. If you’re just interested in using Nudge as an individual, please refer to support.neednudge.com or chat with us directly within the app.
Is my data safe on Nudge?
Absolutely, yes. Nudge encrypts all customer data in transit to keep it safe, using the latest encryption technology like HTTPS and Transport Layer Security. Our infrastructure is secured by Microsoft’s Azure world class security team. All account integration governed by OAuth credentials guarantee secure authorization without storing passwords. Finally, all contact identity information in Nudge is under access controls.